Last Updated: June 10, 2026

Welcome to GENIX. By accessing our website (“Website”) or purchasing products from us, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Website or services.

1. Acceptance of Terms

By accessing or using the Website, you confirm that you are at least 21 years old and have the legal capacity to enter into these Terms. If you are using the Website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Eligibility

Access to GENIX products and services is limited to qualified researchers, laboratory professionals, and organizations engaged in legitimate scientific research. GENIX reserves the right to approve or deny any customer or order at its sole discretion. We may request verification of research credentials or institutional affiliation at any time. Failure to provide satisfactory verification may result in order cancellation or account termination.

3. Products and Intended Use

All products sold by GENIX are intended for laboratory research purposes only. None of our products or statements have been evaluated by the Food and Drug Administration (FDA). By purchasing from us, you acknowledge and agree that:

• Products are sold strictly for in-vitro research and laboratory use
• Products are not for human or animal consumption, diagnostic, or therapeutic use
• Products are not intended to diagnose, treat, cure, or prevent any disease
• No product information on this Website constitutes medical advice, dosing guidance, or a recommendation for human or animal use
• You will comply with all applicable local, state, and federal laws and regulations related to the purchase, possession, and use of research chemicals
• You are a qualified researcher or purchasing for legitimate research purposes

4. Account Registration

You may create an account to make purchases and track orders. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to provide accurate and complete information and to update it as needed.

5. Orders and Payment

When you place an order:

• You agree to pay all charges at the prices in effect when incurred
• You authorize us to charge your payment method for the total amount
• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order for any reason
• Prices are subject to change without notice

6. Shipping and Delivery

We ship to addresses within the United States. Shipping times are estimates and not guaranteed. Risk of loss and title pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

7. Returns and Refunds

We offer one-time replacements for products damaged in transit only. All damage claims must include photographic evidence and are subject to review. One replacement per customer per order. Reconstituted products are not eligible for replacement. We do not offer refunds for change of mind, dissatisfaction, or misuse. GENIX is not responsible for improper storage, handling, or reconstitution of products after delivery.

8. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of GENIX or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

9. Prohibited Conduct

You agree not to:

• Use the Website for any unlawful purpose
• Misrepresent your identity or affiliation
• Interfere with or disrupt the Website or its servers
• Attempt to gain unauthorized access to any part of the Website
• Use automated means to access or scrape the Website
• Resell products without our written authorization
• Use products in a manner inconsistent with their intended research use
• Discuss, promote, or engage in any practice of human or animal dosing of products purchased from GENIX, whether through our Website, customer communications, or any other channel
• Market, label, or represent any product purchased from GENIX as suitable for human consumption, therapeutic use, or veterinary application

Violation of any of the above prohibited conduct may result in immediate termination of your account, cancellation of pending orders, and a permanent ban from GENIX services, at our sole discretion.

10. Termination

GENIX reserves the right to suspend or terminate your account and refuse any current or future use of the Website at any time, for any reason, at our sole discretion. This includes, without limitation, termination for violation of these Terms, suspected misuse of products, failure to provide satisfactory research credentials upon request, or any conduct that we determine to be harmful to our business, other customers, or the integrity of our operations. Termination of your account does not relieve you of any obligations under these Terms, including indemnification.

11. Assumption of Risk

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR PURCHASE, POSSESSION, HANDLING, STORAGE, AND USE OF ANY PRODUCTS FROM GENIX IS AT YOUR SOLE AND EXCLUSIVE RISK. GENIX SELLS RESEARCH CHEMICALS INTENDED SOLELY FOR IN-VITRO LABORATORY USE. BY PURCHASING ANY PRODUCT, YOU VOLUNTARILY ASSUME ALL RISKS ASSOCIATED WITH THE PRODUCT, INCLUDING BUT NOT LIMITED TO RISKS ARISING FROM IMPROPER STORAGE, HANDLING, CONTAMINATION, DEGRADATION, MISUSE, OR ANY APPLICATION OF THE PRODUCT TO ANY HUMAN OR ANIMAL. YOU WAIVE ANY AND ALL CLAIMS AGAINST GENIX ARISING FROM YOUR USE OR MISUSE OF PRODUCTS TO THE FULLEST EXTENT PERMITTED BY LAW.

12. Disclaimer of Warranties

THE WEBSITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, GENIX DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WITHOUT LIMITING THE FOREGOING, GENIX MAKES NO WARRANTY THAT: (A) PRODUCTS WILL MEET YOUR SPECIFIC RESEARCH REQUIREMENTS OR PRODUCE ANY PARTICULAR RESULTS; (B) PRODUCT QUALITY, PURITY, OR COMPOSITION WILL REMAIN UNCHANGED AFTER DELIVERY; (C) ANY INFORMATION, RESEARCH DATA, OR SCIENTIFIC REFERENCES ON THE WEBSITE ARE COMPLETE, ACCURATE, OR CURRENT; OR (D) THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GENIX AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, PURCHASE OF PRODUCTS, OR ANY ACTIONS TAKEN BASED ON INFORMATION PROVIDED ON THE WEBSITE, INCLUDING BUT NOT LIMITED TO DAMAGES FOR PERSONAL INJURY, ILLNESS, DEATH, PROPERTY DAMAGE, LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL OR PERSONAL DAMAGES OR LOSSES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO GENIX FOR THE SPECIFIC PRODUCT(S) GIVING RISE TO THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless GENIX, its owners, officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use, misuse, or handling of any products purchased from GENIX, including any personal injury, illness, death, or property damage resulting from administration, injection, ingestion, or application of products to any human or animal
• Any statements, claims, or advice you make to any third party regarding GENIX products, including health claims, therapeutic benefits, or dosing recommendations
• Any advertising, marketing, or promotional materials you create that reference GENIX products
• Any violation of these Terms or applicable laws in connection with your purchase, possession, use, or distribution of products

This indemnification obligation survives the termination of your account and these Terms.

15. Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

• Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, or any products purchased from GENIX shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
• Class Action Waiver: YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST GENIX.
• Small Claims Exception: Either party may bring an individual action in small claims court for disputes within the court’s jurisdictional limits.
• Injunctive Relief: Nothing in this section shall prevent GENIX from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent irreparable harm.

By agreeing to these Terms, you acknowledge that you are waiving your right to a trial by jury and your right to participate in a class action.

16. Governing Law

These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law provisions.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms. It is your responsibility to review these Terms periodically for updates.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such finding shall not affect the validity of the remaining provisions, which shall continue in full force and effect.

19. Waiver

The failure of GENIX to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by GENIX.

20. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and GENIX regarding your use of the Website and purchase of products. No statement made by any GENIX employee, agent, or representative through customer support, email, social media, or any other channel shall modify these Terms unless expressly set forth in a written amendment signed by an authorized officer of GENIX.

21. Information You Provide; Our Rights to Use, Share, and Transfer

By creating an account, placing an order, or otherwise interacting with the Website, you provide information about yourself (collectively, “Your Information”), which may include your name, email address, mailing address, phone number, order history, payment metadata, device and browsing data, and communications with us.

You grant GENIX a perpetual, irrevocable, worldwide, royalty-free license to collect, store, use, process, share, and otherwise exploit Your Information for any lawful purpose, including operating and improving the Website, fulfilling orders, sending marketing communications, and transferring Your Information to any successor in connection with a merger, acquisition, or sale of assets.

You may opt out of marketing emails at any time using the unsubscribe link; transactional messages will continue. Depending on your state of residence, you may have additional rights under applicable consumer-privacy laws as described in our Privacy Policy.

22. Contact Information

For questions about these Terms, please contact us: